Returns

Returns are permitted within fourteen days of delivery date for a full refund. Frames will only be
accepted for return in their original condition in the original packaging.
 
Any goods for return must have a Return Acceptance number provided by the seller [RA number] and
will be returned at no expense to the buyer. The goods remain the responsibility of the buyer until they arrive
at the offices of the seller and the buyer remains liable for them until they reach the office of the seller.